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Vigilant Responds To Customer Demands

May 29, 2015 | news |

Due to the ongoing success and increase in customer demand, Vigilant are responding positively by expanding their strategic partnership approach to support services.

Our focus on the grass roots of customer relations with a one to one approach as opposed to a corporate broad-brush style, enables us to build strong, long-term relationships with our customers, fully understanding their business priorities and deliver a personal bespoke service.

We concentrate on understanding where our customers want to be and how we can help get them there.

This year has shown a steady increase in our customers asking for our support to find solutions across the wide spectrum of services and to improve how these are sourced, managed and delivered.

This commitment to our customers includes a transparent view of our capabilities and an honest approach about our collaboration within our network working with strategic partners.

Strategic partnering is focused on harnessing the expertise and passion small to medium sized service providers have to offer as we feel larger companies are unwilling to share their ability to deliver a personal touch.

Effective management and delivery of services can only be achieved by building long-term, sustainable relationships and providing specialised professional services, which opens up the opportunity for our customers to benefit from this.

The operating model we work to allows us and our customers the flexibility to create tailored-made service solutions incorporating all related support services that will meet the specific needs and budgets of our customers, ensuring that we retain a hands on involvement at decision making level.

We actively encourage our customers to take full advantage of our strategic partnership framework to assist them in creating complete strategies, as opposed to working on individual projects, expanding option value, lowering costs and increasing service strengths.

Our advice is simple, why waste time, energy and money researching multiple suppliers or taking a risk on bundled services with one provider when there are opportunities for flexibility and variety of specialist services that can be managed by one point of contact and presented on one invoice.

If you are interested in discussing our services either as a customer or as a strategic partner, please contact us at info@vigilantsecurityservices.co.uk or visit our website http://www.vigilantsecurityservices.co.uk

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