Intercom Systems
Overview
Intercom systems enable businesses with busy reception areas or secure access points to efficiently communicate with visitors before granting them access, ensuring both convenience and security. Visitors press a call button at the entrance door to initiate communication with an operator via the intercom system. After verifying the visitor's identity - through audio or both audio and video - the operator can remotely release the door to grant access. For added convenience and efficiency, intercom call points can be equipped with integrated access control readers. These allow tenants or authorised personnel to enter using a key fob, access card or smart phone, eliminating the need for operator assistance while ensuring secure entry. Calls can be diverted out-of-hours to remote operators allowing access to areas such as sports and social clubs, car parks, and offices for cleaners and contractors.
Key Features & Benefits
Our Approach
We review venue layout, audience profile, licensing requirements, and operational risks before deployment.
Experienced event security teams are briefed on site plans, communication protocols, and escalation procedures.
Supervisors maintain real-time oversight across entry points, perimeters, and high-traffic zones throughout the event.
Post-event debriefs capture lessons learned to refine future deployments and strengthen safety planning.
Frequently Asked Questions
What electronic security systems do you provide?
We provide and operate electronic security including CCTV surveillance, access control, alarm systems and searching and profiling systems, integrated with our manned guarding for layered protection.
Are your officers trained to operate CCTV and alarm systems?
Yes. All Vigilant officers are trained to use both physical and electronic systems as part of their duties, including CCTV surveillance, alarm systems and access control.
Can you combine electronic systems with on-site guarding?
Yes. We design electronic and physical security to work together, so cameras, access control and alarms are backed by trained officers and a coordinated response.
Do you offer remote monitoring?
Yes. We provide monitoring and alarm-response services so incidents are detected and acted on promptly, day or night.
Our Industry Accreditations
& Commitments
These accreditations signify our promise to deliver reliable, compliant, and exceptional security services, giving you complete confidence in choosing Vigilant.
Stronger Protection
Starts with the Right Partner
Professional security solutions tailored to your business, property, and people — available when you need them most.
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